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Business | Customer-Service

251 Articles Found in Customer-Service Category.

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100 Guaranteed Sales Offers - A Double Edge Sword [ 21]
Was Abe Lincoln right when he said, You cannot please all the people all the time?
Author:   Elinor Stutz   Submitted: 09-10-2008
Are You Serving Your Customers Well? [ 13]
Are you serving your customers well? This is a question that you should be asking yourself on a regular basis. You see, there are many business owners that end up ignoring the signs that their customer service is not what it should be. Unfortunately, this leads to problems in sales and can hurt the entire company.
Author:   Chris Simpson   Submitted: 03-10-2008
How To Handle Disgruntled Customers [ 46]
In any business situation, it is never easy to please every customer. Even with a mass-selling product and a great team of customer service individuals, you will always encounter one customer whom you cannot please.
Author:   Chris Simpson   Submitted: 18-09-2008
Top 5 Tips For Good Customer Service [ 15]
Even the best business ideas fail because they lack in the area of customer service. Customer service is the backbone and starting point for any successful business. How do businesses succeed?
Author:   Chris Simpson   Submitted: 11-09-2008
Forget Who Your Customers Are. Focus on What They Want [ 24]
It seems whenever we talk about finding and targeting our customers, we focus on who they are Are they young, old or middle aged
Author:   Kevin Stirtz    Submitted: 14-08-2008
Foolish Consistency Is The Hobgoblin Of Poor Service [ 32]
With apologies to Ralph Waldo Emerson for paraphrasing his quote , here’s an easy way to make your company stand out from the rest, in a good way or in a bad way It’s called consistency
Author:   Kevin Stirtz    Submitted: 14-08-2008
Tips On How To Achieve Success In Customer Service [ 36]
If you are ambitious to be successful in the field of business, you must be aware of the fact that customer service is one of the main factors, which plays a great role in bringing success in the business. Customer service happens to be one of these things that bring about the satisfaction of the customers.
Author:   Hani Masgidi   Submitted: 24-07-2008
Poor Customer Service Can Kill Your Business [ 38]
Can Poor Customer Service Lead To The Fall Of a Business Absolutely
Author:   Kevin Corazza    Submitted: 21-07-2008
Getting More From Your Customers [ 20]
In this article, we are going to discuss the third item in that list: getting your customers to buy higher value products. This technique is also known as “upselling”.
Author:   colleen012 Davis   Submitted: 19-07-2008
Are You Speaking Your Customer’s Language [ 36]
Are you speaking a different language to 2/3 of your customers? If you borrow these tips from Neuro-Linguistic Programming (NLP) your copywriting will touch all of your clients and help your marketing message be clearly received.
Author:   Ingrid Cliff   Submitted: 18-07-2008
An Easy Way to Serve Spanish Customers in Their Native Language [ 31]
If you serve a lot of Spanish-speaking customers, you can improve your service and cut down on communication headaches by hiring a completely different call center with the language skills you need. To learn more about finding the right help, read more.
Author:   Art Gib   Submitted: 17-07-2008
Trickle Down Customer Service Training [ 24]
Customer service has to come from the top down. Therefore it is essential that the managers and owners be clear on their plan and purpose before they attempt to train their staff.
Author:   Wendy Gillett   Submitted: 15-07-2008
How to Treat Your Customers So They’ll Keep Coming Back [ 25]
Read on for pointers on how to treat “your people” that will keep customers coming back for more:
Author:   Andrew Michaels   Submitted: 10-07-2008
Ecommerce and Customer Service [ 31]
I want life to be better for my family – I am an entrepreneur I like to dream big dreams and follow them – I am a maverick
Author:   Scott Lindsay    Submitted: 10-07-2008
Ideas For Improving Customer Service to Retain Your Customer Base [ 22]
Customer service is the root of customer retention, but just how important is it to retain existing customers if there are many more on the horizon waiting to knock on your door Why do so many supermarkets issue loyalty cards to their customers
Author:   Naz Daud    Submitted: 05-07-2008
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